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Southampton cruise port

Five terminals in the Eastern and Western Docks

Southampton has five cruise terminals spread across the Eastern and Western Docks. Your terminal determines the port entrance and the final journey from the station or hotel, so use the name on your cruise documents when arranging transport.

Cruise ship in the port of Southampton
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The five cruise terminals

There is no single passenger entrance for every Southampton cruise. The terminals occupy two dock areas, with different approach roads.

Terminal Dock area Access gates
Queen Elizabeth II, often shortened to QEII Eastern Docks Dock Gate 4
Ocean Eastern Docks Dock Gate 4
City Western Docks Dock Gate 10; Dock Gate 8 is another access
Horizon Western Docks Dock Gate 10
Mayflower Western Docks Dock Gate 10; Dock Gate 20 is another access

A cruise line can use different terminals for different sailings. Give a driver the terminal name as well as the ship, and use the gate directions supplied for your sailing or parking reservation.

Eastern and Western Docks

Ocean and QEII share the Eastern Docks approach through Gate 4. City, Horizon and Mayflower are in the Western Docks. Sharing a gate does not make their passenger entrances interchangeable: the journey continues inside the port.

For a visit to Southampton, choose the destination as carefully as the terminal. The Old Town and Town Quay are different destinations from SeaCity Museum at the Civic Centre. A generic direction to “the waterfront” is too vague for either a taxi booking or a return to the ship.

Getting to your ship

Rail passengers arrive at Southampton Central, then make the final journey to their terminal. A taxi avoids carrying bags along an unfamiliar port approach; when booking, include the number of passengers, suitcases and any mobility equipment. The getting here page separates rail, coach and airport arrivals.

For assistance at embarkation, contact your cruise line before travelling. Confirm where to be dropped off and how assistance begins at that terminal. The station-to-port journey and assistance inside the terminal are separate arrangements.

From the terminal into Southampton

For a port call, establish the terminal exit and the return meeting point before leaving. A walk into town needs a route from that particular terminal; a gate or berth visible across the water may have no direct public approach.

Choose one main part of the city rather than treating every museum as a single circuit. The Old Town suits an outdoor visit with a possible Tudor House stop. SeaCity is a separate museum visit, while Solent Sky is on Albert Road South near Ocean Village. A day ashore explains how to fit these choices around your return time.

Embarkation and disembarkation

Joining a cruise means arriving for the boarding appointment supplied by the cruise line. A transit passenger coming back from town follows the ship’s all-aboard instructions. Keep those times distinct from the ship’s advertised arrival and departure.

After a cruise, allow for leaving the ship, collecting luggage and meeting transport before your train or coach. A rail departure time is the time at the station, so it cannot double as a terminal pick-up time. For an airport transfer, give the provider the flight and the actual terminal, together with its waiting arrangements.

Parking and hotels

Cruise parking can mean parking within the docks or leaving a vehicle elsewhere with a transfer. Compare the handover and collection arrangements on the cruise parking page.

A night in Southampton can also give you time for the city before sailing. Hotels compares the station and Westquay, Old Town and Town Quay, and Ocean Village. A waterfront address alone does not establish walking distance to your ship. Red Funnel’s ferries use their own Town Quay terminals, separate from the five cruise terminals.

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